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Info/contact

Info@newsampark.co.uk

TICKETS

• I have a problem with my ticket?
• I haven't received my ticket?
• I would like to change the name on my ticket?
• I bought a ticket online and it's not in my inbox?

Please contact the customer service department at the website you bought the ticket from.

We can not help you directly, please contact the ticket company direct

Newsam Park Website / See tickets
tel: 0871 220 0260
web: https://www.seetickets.com/
customerservice

Ticket Arena
tel: 0113 350 4114
web: https://www.ticketarena.co.uk
/help/customer-support

Skiddle
tel: 03333 01 01 01
web: https://www.skiddle.com/contact/

Resident Advisor
tel: no contact available
web: https://ra.co/contact.aspx?e=8

Festicket
tel: no contact available
web: https://support.festicket.com/hc
/en-us Group tickets/

Live it
tel: no contact available
web: https://help.liveit.io/support/solutions
/17000051344

Pollen
tel: no contact available
web: https://www.pollen.co/uk/faq Can I pay on the day?

Newsam park festival is a limited capacity festival and is close to selling out

DOES BUYING A TICKET FOR THE FESTIVAL GET ME IN THE AFTER PARTY FOR FREE?
No, you will need to buy a separate ticket for the after party

DOES BUYING A VIP TICKET FOR THE FESTIVAL GET ME IN THE AFTER PARTY FOR FREE?
No, you will need to buy a separate ticket for the after party

WHAT IS THE EXACT ADDRESS OF THE VENUE?
Temple Newsam, Temple Newsam Road, Leeds LS15 0AE

Fake TICKETS

We are getting reports of people buying fake tickets.

We strongly advise people not to buy tickets from people over social media platforms. There are many fake ticket sellers posing as real people online, please be aware of this.

It is essential you only buy tickets from the official outlets

Newsam park will not be responsible for any fake tickets, please report to us anyone who may have been selling fake online tickets.

*fake tickets will be refused entry on the day*

PROOF OF AGE

We will be operating and enforcing a challenge 25 policy at Newsam Park just like any pub, club or festival in the country. if you can’t provide valid identification when asked, you will be asked to leave the site and come back with your id. so if you are lucky enough to look 25 or younger, please make sure that you bring an acceptable form of identification.

Valid forms of IF include:
– An in date photographic driver’s license or provisional licence.
– A valid passport (not a photocopy). out of date passports will not be accepted.
– A proof of age standards scheme card (showing the pass hologram).

LAST ENTRY

Last entry into newsam park is 8pm

OPENING TIMES

Newsam Park opens from 10am - 11pm

We recommend arriving before 12/1pm to avoid queues.

The bar closes at 10.30pm, food closes at 10.45pm and the music concludes at 11pm. The official after at mint warehouse starts immediately after the festival

DRESS CODE

No full tracksuits.

No tracksuit bottoms, walking pants, (tracksuit top worn with jeans/ shorts is acceptable)
‍
No large rucksacks are allowed.
‍
No bags bigger than a4 size.
‍
No camel packs.
‍
No umbrellas.
‍
No selfie sticks.

LOCATION

The location of Newsam Park will be held in the beautiful settings of Temple Newsam Park.

Address: Temple Newsam Park, Leeds, West Yorkshire, LS15 0AD

FOOD AND DRINK

Newsam Park operates a cashless wristband system at the festival. more information will be released soon.

TRAVEL

SHUTTLE BUSES
‍We highly recommend buying your shuttle bus in advance, priority on the day will be for people who have purchased a ticket online.

We advise all customers to buy online in advance to take advantage of the cheaper fares and to guarantee your seat.

customers with online tickets will have first access to the priority bus queue on the day of the event

‍ADDRESS:
‍sovereign st, leeds, ls1 4da (outside kpmg office building)

‍INBOUND:
‍£5

buses will run from 10.00 am
the last bus is 4pm *only for customers with shuttle bus tickets

‍Return
‍£10
the first bus departs from 9pm
the last bus departs 12:30am

OTHER INFORMATION

WHAT ARE THE SET TIMES?
Set times will be released in due course

IS THERE A CLOAKROOM?
There will be a cloakroom on site

ARE THERE LOCKERS ON SITE?
No, we won’t have lockers on site this year.

ARE THERE CHANGING ROOMS?
There are no changing rooms.

CAN YOU SMOKE CIGARETTES INSIDE THE FESTIVAL SITE?
Yes you can smoke inside the arena, random searches will be made upon entry to ensure no prohibited items are concealed within the cigarettes. (Cigarettes will be sold within the festival site)

WHICH HOTELS ARE LOCATED NEAR THE FESTIVAL?
We recommend staying in Leeds city centre, check out www.trivago.co.uk, lastminute.com, booking.com and airbnb.com for availability.

‍PARKING?
‍There is a car park at Newsam park and it is free. security will be present during the event however cars left overnight are left at the owners risk. Newsam Park and management take no responsibility for any loss or damage.

LOST & FOUND?
There is a lost and found service at Newsam Park. Items are recorded and kept for 6 weeks, please email lostproperty@newsampark.com after the event to check on your lost property.

WHERE CAN I FIND THE TOILETS?
There is a sufficient number of port-a-loos at the venue.

CAN I BUY FOOD AT THE VENUE?
Yes, we have several food stands at the venue, where we offer a great variety of healthy food considering local suppliers.

CAN I TAKE DRINKS TO THE FESTIVAL AREA?
Drinks not purchased at the event are not allowed in the whole festival area.

ARE THERE SPECIAL ARRANGEMENTS FOR HANDICAPPED PEOPLE?
The venue is handicapped accessible and there is a raised platform for people who are disabled in wheelchairs.

IS THERE POSSIBILITY TO RE-ENTER THE VENUE AFTER HAVING LEFT?
No, due to organisational reasons, re-entry is not possible.

CAN I TAKE MY CAMERA INTO THE FESTIVAL?
Only mobile phone cameras and small digital cameras for private use are allowed: video cameras are forbidden.

IS CAMPING ALLOWED AT THE VENUE?
No, due to organisational reasons, camping is not allowed at newsam park

WHAT IF ITS RAINING?
We will continue dancing of course… and have a sufficient number of rain capes for you!

CAN I BRING AN UMBRELLA ?
It is possible to bring a small pocket umbrella, eg. knirps. as bigger umbrellas can be used as a weapon, those are not allowed on site.

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